ITIL V3 Service Lifecycle - Continual Service Improvement |
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ITIL V3 Service Lifecycle: Continual Service Improvement 3 days -- $2295 -- Certification Exam The Continual Service Improvement class is offered to IT professionals who already possess the ITIL V3 Foundation certificate or equivalent. This class teaches you how to optimize the quality of your IT services. Continual Service Improvement focuses on linking input and results with strategy, design and transition services. A passing grade on the final exam results in ITIL V3 Service Operation certification and 3 credits toward ITIL Expert. 2010 Course Offerings |