ITIL V3 Managing Across the Lifecycle |
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ITIL V3: Managing Across the Lifecycle 5 days -- $2795 -- Certification Exam The Managing Across the Lifecycle class is offered to IT professionals who already possess the ITIL V3 Foundation certificate or equivalent. This class teaches you how to manage strategic change, evaluate and control risk, examine your IT Service Management plan, and handle organizational challenges. Managing Across the Lifecycle focuses on the core knowledge needed to manage the various skills for successfully implemented IT Service Management. A passing grade on the final exam results in ITIL V3 Managing Across the Lifecycle certification and 5 credits toward ITIL Expert. 2010 Course Offerings |