ITSM according to ISO/IEC 20000 |
 |
 |
 |
|
IT Service Management according to ISO/IEC 20000 2 days -- $1095 -- Certification Exam This class familiarizes students with the basic objectives and contents of the ISO/IEC 20000 standard, the requirements, guidance and recommendations as described in the standard. The certification is suitable for a wide range of professionals -- operational staff, team leaders, supervisors, managers, consultants, auditors, Division Chiefs, Contracting Officers, and COTRs -- who want to learn more about the ISO/IEC 20000 standard and to support their organization through the implementation of ISO standards. Contact Jill Zimmerman at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information. |