News
11.09.2007 ZeNETeX Awarded GSA Schedule 70 Contract for IT Service Management Services and ITIL® Training
HERNDON, VA -- ZeNETeX announced today that it has been awarded a General Services Administration (GSA) IT 70 Schedule Contract number is GS-35F-0047U for IT Service Management (ITSM) related services and Information Technology Infrastructure Library (ITIL®) certification training.
ZeNETeX has years of practical experience assessing, implementing, and managing ITIL® and ISO 20000 processes and standards within Government IT environments. The company has established a successful track record of effectively leveraging service management best practices to increase operational efficiencies, reduce operational costs, and improve end user satisfaction.
“The GSA contract strengthens our commitment to support Government Agencies directly and provides the Government with unprecedented access to and preferential pricing for end to end ITIL® based IT service management services and solutions to include ITIL and ISO 20000 certification training, assessments, and certified/cleared resources to help successfully implement and manage ITIL/ISO initiatives” said Greg Smith, ZeNETeX CEO.
ZeNETeX specializes in ITIL® and ISO20000 consulting, training, computer networking, and service management application support to Federal, State and Local Governments. In addition to the ITIL consulting and certification training expertise, ZeNETeX provides engineering, operations, security and program management support within large, complex, global, classified and unclassified network environments. The company also provides a variety enterprise application support of leading infrastructure and network management products such as Remedy, Unicenter, Peregrine and OpenView. All of the company's consultants are ITIL certified at one of three levels (Foundations, Practitioner or Master) and most employees hold security clearances.
ZeNETeX's client base consists of the largest Defense, Intelligence, and Civilian agencies as well as the world’s largest systems integrators and telecommunications carriers. ZeNETeX is a member and a proud sponsor of the local and national chapters of the IT Service Management Forum (itSMF).
For more information please visit our website, www.zenetex.com
07.10.2007 ZeNETeX providing ITIL services as a part of STG’s Army NETCOM/9th Winning Team
RESTON, Va.--(BUSINESS WIRE)--STG, Inc. announced today that it has been awarded a 5-year, $190 million single-awardee indefinite delivery, indefinite quantity contract to provide information technology (IT) services support to the U.S. Army Network Enterprise Technology Command/9th Signal Command (Army). STG will deliver enterprise-level command, control, communications, computers and information management (C4IM) common-user services in support of NETCOM/9th SC(A)’s mission.
Team STG — which consists of General Dynamics Information Technology (GDIT), ZeNETeX and New Horizons — will support the Army, its Service Component Commanders and the Combatant Commanders’ IT infrastructure through the implementation of an IT Infrastructure Library (ITIL) set of best practices. These services comprise requirements for network operations, systems operations, technical support, security management, process management and service support for both Sensitive but Unclassified Internet Protocol Router Network (NIPRNET) and Secure Internet Protocol Router Network (SIPRNET) environments.
“STG has a rich history of past performance with the Army, including the Army Test and Evaluation Command (ATEC) and the Army Research Laboratory (ARL),” said Glenn Davis, STG Senior Vice President, Defense Sector. “Using ITIL industry best practices, we will provide mission-critical IT support services to an Army organization entrusted to establish new IT capabilities that directly support the warfighter.”
Under this contract, Team STG will support the following NETCOM divisions:
· Continental United States (CONUS) Theater Network Operations and Security Center (C-TNOSC) — Providing operations, management and defense support for LandWarNet, the Army’s portion of the Global Information Grid (GIG).
· Headquarters Commandant (HQ CMDT) — Providing NIPRNET, SIPRNET and Joint Worldwide Intelligence Communications System (JWICS) support for organizational elements assigned to or supported by NETCOM/9th SC(A).
· Assistant Chief of Staff, G-3 — Providing requisite IT technical expertise to satisfy warfighter and organizational IT service requirements.
Teammates were carefully selected to provide the balance necessary to ensure that all goals of this contract are met: GDIT has been providing support to NETCOM for more than nine years; ZeNETeX offers a wealth of ITIL expertise and experience; and New Horizons specializes in IT training resources.
NETCOM provides centralized enterprise-level management over Army information systems, and is the single voice for Army network operations. The increased collaboration between ARL, ATEC and now NETCOM will improve the quality of STG’s enterprise support services though lessons learned on Army programs and initiatives.
“We will leverage our core competency in enterprise and IT infrastructure support and draw upon the resources of our teammates to provide unparalleled service solutions to NETCOM,” said Simon Lee, STG President and CEO. “STG’s proven success on performance-based contracts and excellent past performance history with the Army show that Team STG is the right solution to support NETCOM’s mission.”
12.06.2006 1st Government ITIL© Contractor named to BSI’s Associate Consultant Program for ISO 20000
HERDON, VIRGINIA December 06, 2006—ZeNETeX, LLC, a leading provider of Information Technology Infrastructure Library (ITIL©) consulting and training services to the U.S. Government is proud to announce acceptance into the BSI Management Systems Associate Consultant Program (ACP) for ISO/IEC 20000. The ACP for ISO/IEC 20000 represents companies that BSI believes are credible and offer an acceptable service in terms of value and performance. ISO/IEC 20000 is the world’s first international standard for IT Service Management based on the ITIL© framework.
According to Greg Smith, ZeNETeX CEO “Having supported ITIL© related initiatives inside local, state and federal government agencies for more than 6 years, we are excited about the new ISO/IEC 20000 standard, and the Federal Governments recent adoption of ITIL© best practices. Our relationship with BSI will help to ensure that our clients have end to end support as they move towards a standardized approach to the management and delivery of IT services.”
About ZeNETeX- ZeNETeX specializes in Information Technology Infrastructure Library (ITIL©) and ISO20000 consulting, training, computer networking, and enterprise system support to Federal, State and Local Governments.
ZeNETeX has years of practical experience developing implementing, and integrating ITIL© and ISO20000 processes within large, complex, global, classified and unclassified IT environments. The company has established a successful track record of effectively leveraging service management best practices to increase operational efficiencies, reduce operational costs, and improve end user satisfaction.
Our client base consists of the largest defense, intelligence, and civilian agencies as well as the largest systems integrators and telecommunications carriers. The company has completed numerous ISO20000 pre-audit assessments within accelerated timeframes using industry leading compliance tools and techniques. ZeNETeX is a member and a proud sponsor of the local and national chapters of the IT Service Management Forum (itSMF).
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