ITIL V3 Service Lifecycle - Service Operation |
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ITIL V3 Service Lifecycle: Service Operation 3 days -- $2295 -- Certification Exam The Service Operation class is offered to IT professionals who already possess the ITIL V3 Foundation certificate or equivalent. This class teaches you how to maintain stability in your services while allowing for changes in design, scale, scope and service levels. Service Operation focuses on efficiently delivering and supporting key services while still maintaining effectiveness. A passing grade on the final exam results in ITIL V3 Service Operation certification and 3 credits toward ITIL Expert. 2010 Course Offerings Return to ITIL V3 Complete Training Schedule for 2010.
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