ITIL V3 Service Lifecycle - Service Transition |
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ITIL V3 Service Lifecycle: Service Transition 3 days -- $2295 -- Certification Exam The Service Transition class is offered to IT professionals who already possess the ITIL V3 Foundation certificate or equivalent. This class teaches you how to develop and improve capabilities for transitioning new and changed services into operations including planning, testing, evaluation and deployment. Service Transition focuses on how to effectively implement processes in order to control the risks of failure and disruption. A passing grade on the final exam results in ITIL V3 Service Design certification and 3 credits toward ITIL Expert. 2010 Course Offerings |