With over 20 years of technology services and consulting experience, Doug specializes in providing ITSM, technology, business and networking strategy throughout the Commercial and Federal IT market. Prior to joining Zenetex, Doug served as Managing Director of International Network Services (INS), where he managed the day to day operations of the commercial aspects of the business throughout the Mid-Atlantic region, as well as the INS Federal subsidiary based in Washington DC. Doug is a US Navy veteran, a certified ITIL Expert, holds a BS in Business Management and is a graduate of the Center for Executive Development at Texas A&M University. Doug is also a certified EMT in the State of Virginia where he enjoys supporting his community as a volunteer. In his free time, Doug can usually be found in the saddle of his bike on the roads and trails of Virginia, Maryland and West Virginia.