
Education & Certification
ZeNETeX
University provides IT professionals the needed knowledge to apply
internationally proven best practice standards for IT Service
Management.
We offer ITIL Foundation,
Practitioner Release and Control, and Practitioner Support and Restore
and individual ISO 20000 certification training in both public and private classes. Our highly
trained instructors are committed to delivering:
- One of the highest pass rates in the industry, 95%
- Knowledge transfer that provides immediate efficiency improvement
- Practical real world application examples
- Student interaction

Foundations ITIL v.3 and ISO 20000
The Foundations class includes:
- 2.5 days of instructor lead training, practice exams, and review
- EXIN Certification Exam
- Training material
- Lunch
- $1,595.00 per student (no prerequisites)
For more information, click to down load an ITIL v.3 brochure.
For more information, click to down load an ISO 20000 brochure.
Private Classes
Please call 703-234-7878 for availability and pricing.
Please register online for ZeNETeX courses. Our online payment processing is secure and safe to handle your transaction.
Practitioner v.2
The Practitioner Release and Control (IPRC), and Support and Restore (IPSR) include:
- 5.0 days of instructor lead training, practice exams, break-out sessions and review
- IPRC focuses on Release and Change Management
- IPSR focuses on Incident and Problem Management
- EXIN Certification Exam
- Training Material
- $2,595.00 per student (Prerequisites- Foundations certification
and IT experience)
For more information on IPSR, click to down load a brochure.
For more information on IPRC, click to down load a brochure.
Private Classes
Please call 703-234-7878 for availability and pricing.
Please register online for ZeNETeX courses. Our online payment processing is secure and safe to handle your transaction. Register for our Public Class
Locations
| Virginia Location |
Sierra Vista, AZ Location |
13800 Coppermine, Rd
Herndon, Virginia 20117
703-234-7878 |
Sierra Suites
391 E Fry Blvd Sierra Vista, AZ 85635
520-456-6117 |